---
title: "Switch from BMC Helix to InvGate | InvGate"
source: "https://invgate.com/switch/from-bmc-helix"
---

# Stuck With It?<!-- --> BMCDo you actually like your ITSM vendor, or is it just Stockholm syndrome?The Contract’s Handled

Leave BMC Helix behind with zero money down and no stressful migration deadlines.

[See how the program works](#how)[Apply for SWITCH](/switch/apply?vendor=bmc-helix)

Scroll to break free

### Global leaders trust InvGate

[Read case studies](/case-studies)

![KPMG](https://website-statics.invgate.com/images/logos/customers/kpmg.svg?v=2)

![NASA](https://website-statics.invgate.com/images/logos/customers/nasa.svg?v=2)

![Price Waterhouse Coopers](https://website-statics.invgate.com/images/logos/customers/pwc.svg?v=2)

![Arcos Dorados](https://website-statics.invgate.com/images/logos/customers/arcos-dorados.svg?v=2)

![Motorola](https://website-statics.invgate.com/images/logos/customers/motorola.svg?v=2)

![Peoples Bank](https://website-statics.invgate.com/images/logos/customers/peoples-bank.svg?v=2)

![United States Army](https://website-statics.invgate.com/images/logos/customers/us-army.svg?v=2)

![Collins Aerospace](https://website-statics.invgate.com/images/logos/customers/collins-aerospace.svg?v=2)

![AES](https://website-statics.invgate.com/images/logos/customers/aes.svg?v=2)

![Allianz](https://website-statics.invgate.com/images/logos/customers/allianz.svg?v=2)

![Alaskan Copper](https://website-statics.invgate.com/images/logos/customers/alaskan-copper.svg?v=2)

[Read case studies](/case-studies)

## What life looks like after BMC

Teams leave BMC over changes that wait and bills that grow. Here’s how InvGate answers.

WorkflowsCatalogDashboards

### Your admins make the changes

Your admins configure workflows, catalog, and dashboards themselves, with no code.

**Your plan**No hidden fees

Published tiers

AI Hub included

Automation included

### Prices you can read

Tiers are published, with AI Hub and automation included and no hidden fees.

94%SLA met this month

### Reports on any field

Analytics and dashboards are built in and work on any field.

Summarized by AI******

### AI with nothing to provision

AI capabilities come built in, with no model backend to provision or pay for.

1

**

20082026

vendor, founder-led since day one

### Founder-led since day one

InvGate is founder-led and has never been bought, sold, or split.

InvGate Asset Management

### Every asset in one inventory, with no add-ons

With BMC, Discovery is a separate license and service maps are priced per node. InvGate Asset Management keeps discovery, inventory, and lifecycle in one place, connected to your service desk.

* Agent + 12+ agentless protocols
* 30+ native integrations
* Contracts, stock, and depreciation

3,410devices found

**LaptopAgent**ServerAgentless**PrinterSNMP**Cloud VMIntegration

![People walking across a plaza, seen from above](https://website-statics.invgate.com/images/switch/people-switching-v1.png)

## Join the teams that already made the SWITCH

Customer success

How TroGroup replaced ServiceNow with InvGate and cut its critical incidents backlog by 90%.

[Read the case study](https://blog.invgate.com/invgate-trogroup-case-study)

**100%**&#x53;elf-service portal adoption

Watch video

> “InvGate grew far beyond IT. Construction, HR, and other departments rely on it every day.”
>
> Oliver Haag, Head of IT Infrastructure, TroGroup

**4.9**

Gartner Peer Insights rating\
IT Service Management Platforms

![2025 Customers’ Choice](https://website-statics.invgate.com/images/switch/badges/gartner-customers-choice-2025.png)

Rating out of 5InvGate****4.9**BMC Helix ITSM****4.4**

[Compare InvGate and BMC Helix ITSM on Gartner Peer Insights](https://www.gartner.com/reviews/market/it-service-management-platforms/compare/product/invgate-service-management-vs-bmc-helix-itsm)

## How SWITCH works

Four steps, one specialist, and never two subscriptions at once.

01

Eligibility

**24 h**to confirm eligibility and your first billing date.

### Share your existing contract details

Vendor, end date, and months left. We confirm eligibility and your first billing date.

02

**

0481216

Average full migration: 12 to 16 weeks

### Define a project timeline

Pick a go-live date that fits your team. The old contract keeps running in the background.

03

Implementation

**Up to 50%**&#x6F;f your annual subscription in implementation, covered.

### Migrate with an InvGate specialist

Tickets, workflows, catalog, and knowledge move over with a dedicated specialist, hours on us.

04

Current contract

InvGate

**Live on InvGate**First invoice

### Enjoy your new AI-forward ITSM solution

Your team works on InvGate at $0 until the old contract ends. Then your first invoice arrives.

## Ready to leave BMC Helix behind?

Apply in two minutes. We reply within 24 hours with an estimated timeline and quote.

[Apply for SWITCH](/switch/apply?vendor=bmc-helix)

Not on BMC Helix? Pick your current vendor

* [ServiceNow](/switch/from-servicenow)
* [Jira Service Management](/switch/from-jira-service-management)
* [Freshservice](/switch/from-freshservice)
* [HaloITSM](/switch/from-haloitsm)
* [Zendesk](/switch/from-zendesk)
* [IFS assyst](/switch/from-ifs-assyst)
* [SymphonyAI](/switch/from-symphonyai)
* [TOPdesk](/switch/from-topdesk)
* [SysAid](/switch/from-sysaid)
* [EasyVista](/switch/from-easyvista)
* [ManageEngine](/switch/from-manageengine)
* [Ivanti](/switch/from-ivanti)
* [TeamDynamix](/switch/from-teamdynamix)
* [Cherwell](/switch/from-cherwell)
* [SolarWinds](/switch/from-solarwinds)
* [Other](/switch/apply?vendor=other)

BMC comparisons draw on vendor documentation, public user reviews, and press reports as of October 2026. BMC, BMC Helix, Helix and Remedy are trademarks of their respective owners.
