--- title: "Switch from SysAid to InvGate | InvGate" source: "https://invgate.com/switch/from-sysaid" --- # Stuck With It? SysAidDo you actually like your ITSM vendor, or is it just Stockholm syndrome?The Contract’s Handled Leave SysAid behind with zero money down and no stressful migration deadlines. [See how the program works](#how)[Apply for SWITCH](/switch/apply?vendor=sysaid) Scroll to break free ### Global leaders trust InvGate [Read case studies](/case-studies) ![KPMG](https://website-statics.invgate.com/images/logos/customers/kpmg.svg?v=2) ![NASA](https://website-statics.invgate.com/images/logos/customers/nasa.svg?v=2) ![Price Waterhouse Coopers](https://website-statics.invgate.com/images/logos/customers/pwc.svg?v=2) ![Arcos Dorados](https://website-statics.invgate.com/images/logos/customers/arcos-dorados.svg?v=2) ![Motorola](https://website-statics.invgate.com/images/logos/customers/motorola.svg?v=2) ![Peoples Bank](https://website-statics.invgate.com/images/logos/customers/peoples-bank.svg?v=2) ![United States Army](https://website-statics.invgate.com/images/logos/customers/us-army.svg?v=2) ![Collins Aerospace](https://website-statics.invgate.com/images/logos/customers/collins-aerospace.svg?v=2) ![AES](https://website-statics.invgate.com/images/logos/customers/aes.svg?v=2) ![Allianz](https://website-statics.invgate.com/images/logos/customers/allianz.svg?v=2) ![Alaskan Copper](https://website-statics.invgate.com/images/logos/customers/alaskan-copper.svg?v=2) [Read case studies](/case-studies) ## What life looks like after SysAid Teams leave SysAid over basics that break, a UI stuck halfway, and AI sold by the credit. Here’s how InvGate answers. Rich textEmbedded approvalsMulti-agent tickets ### One interface, fully built One modern interface with rich text, embedded approvals, and multi-agent tickets as standard. Summarized by AI****** ### AI included, not metered Summaries, quick replies, incident detection, and a Virtual Service Agent come included, with no credit caps. 94%SLA met this month ### Reports you build, data you keep Built-in dashboards report on any custom field, exports stay clean, and MCP is included. CloudOn-premisesHybrid ### Same product, any deployment Cloud, on-premise, and hybrid get the same product on the same release cadence. ![AICPA SOC 2 Type II](https://website-statics.invgate.com/images/switch/badges/soc2-type-ii-gray.png) ![ISO 27001 certified](https://website-statics.invgate.com/images/switch/badges/iso-27001-gray.png) ### Certified security InvGate is SOC 2 Type II and ISO 27001 certified. InvGate Asset Management ### Every asset in one system of context, with no add-ons Teams leaving SysAid describe Asset Management as a module bolted onto the service desk, short on lifecycle workflows and reporting. InvGate Asset Management keeps discovery, inventory, and lifecycle in one place. * Agent + 12+ agentless protocols * 30+ native integrations * Contracts, stock, and depreciation 3,410devices found **LaptopAgent**ServerAgentless**PrinterSNMP**Cloud VMIntegration ![People walking across a plaza, seen from above](https://website-statics.invgate.com/images/switch/people-switching-v1.png) ## Join the teams that already made the SWITCH Customer success How TroGroup replaced ServiceNow with InvGate and cut its critical incidents backlog by 90%. [Read the case study](https://blog.invgate.com/invgate-trogroup-case-study) **100%**Self-service portal adoption Watch video > “InvGate grew far beyond IT. Construction, HR, and other departments rely on it every day.” > > Oliver Haag, Head of IT Infrastructure, TroGroup **4.9** Gartner Peer Insights rating\ IT Service Management Platforms ![2025 Customers’ Choice](https://website-statics.invgate.com/images/switch/badges/gartner-customers-choice-2025.png) Rating out of 5InvGate****4.9**SysAid****4.5** [Compare InvGate and SysAid on Gartner Peer Insights](https://www.gartner.com/reviews/market/it-service-management-platforms/compare/product/invgate-service-management-vs-sysaid) ## How SWITCH works Four steps, one specialist, and never two subscriptions at once. 01 Eligibility **24 h**to confirm eligibility and your first billing date. ### Share your existing contract details Vendor, end date, and months left. We confirm eligibility and your first billing date. 02 ** 0481216 Average full migration: 12 to 16 weeks ### Define a project timeline Pick a go-live date that fits your team. The old contract keeps running in the background. 03 Implementation **Up to 50%**of your annual subscription in implementation, covered. ### Migrate with an InvGate specialist Tickets, workflows, catalog, and knowledge move over with a dedicated specialist, hours on us. 04 Current contract InvGate **Live on InvGate**First invoice ### Enjoy your new AI-forward ITSM solution Your team works on InvGate at $0 until the old contract ends. Then your first invoice arrives. ## Ready to leave SysAid behind? Apply in two minutes. We reply within 24 hours with an estimated timeline and quote. [Apply for SWITCH](/switch/apply?vendor=sysaid) Not on SysAid? Pick your current vendor * [ServiceNow](/switch/from-servicenow) * [Jira Service Management](/switch/from-jira-service-management) * [Freshservice](/switch/from-freshservice) * [HaloITSM](/switch/from-haloitsm) * [Zendesk](/switch/from-zendesk) * [IFS assyst](/switch/from-ifs-assyst) * [SymphonyAI](/switch/from-symphonyai) * [TOPdesk](/switch/from-topdesk) * [EasyVista](/switch/from-easyvista) * [ManageEngine](/switch/from-manageengine) * [Ivanti](/switch/from-ivanti) * [TeamDynamix](/switch/from-teamdynamix) * [Cherwell](/switch/from-cherwell) * [SolarWinds](/switch/from-solarwinds) * [BMC Helix](/switch/from-bmc-helix) * [Other](/switch/apply?vendor=other) SysAid comparisons draw on public user reviews, prospect interviews, SysAid documentation and pricing pages, and CISA public records as of October 2026. SysAid and SysAid Copilot are trademarks of their respective owners.