--- title: "Switch from SymphonyAI to InvGate | InvGate" source: "https://invgate.com/switch/from-symphonyai" --- # Stuck With It? SymphonyAIDo you actually like your ITSM vendor, or is it just Stockholm syndrome?The Contract’s Handled Leave SymphonyAI behind with zero money down and no stressful migration deadlines. [See how the program works](#how)[Apply for SWITCH](/switch/apply?vendor=symphonyai) Scroll to break free ### Global leaders trust InvGate [Read case studies](/case-studies) ![KPMG](https://website-statics.invgate.com/images/logos/customers/kpmg.svg?v=2) ![NASA](https://website-statics.invgate.com/images/logos/customers/nasa.svg?v=2) ![Price Waterhouse Coopers](https://website-statics.invgate.com/images/logos/customers/pwc.svg?v=2) ![Arcos Dorados](https://website-statics.invgate.com/images/logos/customers/arcos-dorados.svg?v=2) ![Motorola](https://website-statics.invgate.com/images/logos/customers/motorola.svg?v=2) ![Peoples Bank](https://website-statics.invgate.com/images/logos/customers/peoples-bank.svg?v=2) ![United States Army](https://website-statics.invgate.com/images/logos/customers/us-army.svg?v=2) ![Collins Aerospace](https://website-statics.invgate.com/images/logos/customers/collins-aerospace.svg?v=2) ![AES](https://website-statics.invgate.com/images/logos/customers/aes.svg?v=2) ![Allianz](https://website-statics.invgate.com/images/logos/customers/allianz.svg?v=2) ![Alaskan Copper](https://website-statics.invgate.com/images/logos/customers/alaskan-copper.svg?v=2) [Read case studies](/case-studies) ## What life looks like after SymphonyAI Teams leave SymphonyAI over a new platform, a new license, and reports to rebuild. Here’s how InvGate answers. **New release installed**Workflows, fields and reports carried over **Previous release**Nothing to rebuild ### Upgrades that carry everything over Cloud releases arrive continuously, and your workflows, fields and reports carry over. CloudOn-premises ### Cloud or on-premises, your call Deploy in the cloud or on-premises, whichever suits your team. 94%SLA met this month ### Reports on anything you track Analytics, reporting, and dashboards are built in, with custom fields and MCP included. Summarized by AI****** ### AI in every plan Every plan includes 20+ AI capabilities and virtual service agents. 1 ** 20082026 vendor, founder-led since day one ### Founder-led since day one InvGate has been founder-led since day one, with no change of control. InvGate Asset Management ### Every asset in one inventory, with no add-ons On the Apex platform, IT Asset Management is a separate product. InvGate Asset Management keeps discovery, inventory, and lifecycle in one place, connected to your service desk. * Agent + 12+ agentless protocols * 30+ native integrations * Contracts, stock, and depreciation 3,410devices found **LaptopAgent**ServerAgentless**PrinterSNMP**Cloud VMIntegration ![People walking across a plaza, seen from above](https://website-statics.invgate.com/images/switch/people-switching-v1.png) ## Join the teams that already made the SWITCH Customer success How TroGroup replaced ServiceNow with InvGate and cut its critical incidents backlog by 90%. [Read the case study](https://blog.invgate.com/invgate-trogroup-case-study) **100%**Self-service portal adoption Watch video > “InvGate grew far beyond IT. Construction, HR, and other departments rely on it every day.” > > Oliver Haag, Head of IT Infrastructure, TroGroup **4.9** Gartner Peer Insights rating\ IT Service Management Platforms ![2025 Customers’ Choice](https://website-statics.invgate.com/images/switch/badges/gartner-customers-choice-2025.png) Rating out of 5InvGate****4.9**SymphonyAI****4.5** [Compare InvGate and SymphonyAI on Gartner Peer Insights](https://www.gartner.com/reviews/market/it-service-management-platforms/compare/product/invgate-service-management-vs-symphonyai-apex-aspen) ## How SWITCH works Four steps, one specialist, and never two subscriptions at once. 01 Eligibility **24 h**to confirm eligibility and your first billing date. ### Share your existing contract details Vendor, end date, and months left. We confirm eligibility and your first billing date. 02 ** 0481216 Average full migration: 12 to 16 weeks ### Define a project timeline Pick a go-live date that fits your team. The old contract keeps running in the background. 03 Implementation **Up to 50%**of your annual subscription in implementation, covered. ### Migrate with an InvGate specialist Tickets, workflows, catalog, and knowledge move over with a dedicated specialist, hours on us. 04 Current contract InvGate **Live on InvGate**First invoice ### Enjoy your new AI-forward ITSM solution Your team works on InvGate at $0 until the old contract ends. Then your first invoice arrives. ## Ready to leave SymphonyAI behind? Apply in two minutes. We reply within 24 hours with an estimated timeline and quote. [Apply for SWITCH](/switch/apply?vendor=symphonyai) Not on SymphonyAI? Pick your current vendor * [ServiceNow](/switch/from-servicenow) * [Jira Service Management](/switch/from-jira-service-management) * [Freshservice](/switch/from-freshservice) * [HaloITSM](/switch/from-haloitsm) * [Zendesk](/switch/from-zendesk) * [IFS assyst](/switch/from-ifs-assyst) * [TOPdesk](/switch/from-topdesk) * [SysAid](/switch/from-sysaid) * [EasyVista](/switch/from-easyvista) * [ManageEngine](/switch/from-manageengine) * [Ivanti](/switch/from-ivanti) * [TeamDynamix](/switch/from-teamdynamix) * [Cherwell](/switch/from-cherwell) * [SolarWinds](/switch/from-solarwinds) * [BMC Helix](/switch/from-bmc-helix) * [Other](/switch/apply?vendor=other) SymphonyAI comparisons draw on SymphonyAI and SummitAI product pages, and documentation as of October 2026; features and pricing may change. SymphonyAI, Summit, Apex and Apex Aspen are trademarks of their respective owners. InvGate is not affiliated with or endorsed by SymphonyAI or SummitAI.