--- title: "Switch from Jira Service Management to InvGate | InvGate" source: "https://invgate.com/switch/from-jira-service-management" --- # Stuck With It? JiraDo you actually like your ITSM vendor, or is it just Stockholm syndrome?The Contract’s Handled Leave Jira Service Management behind with zero money down and no stressful migration deadlines. [See how the program works](#how)[Apply for SWITCH](/switch/apply?vendor=jira-service-management) Scroll to break free ### Global leaders trust InvGate [Read case studies](/case-studies) ![KPMG](https://website-statics.invgate.com/images/logos/customers/kpmg.svg?v=2) ![NASA](https://website-statics.invgate.com/images/logos/customers/nasa.svg?v=2) ![Price Waterhouse Coopers](https://website-statics.invgate.com/images/logos/customers/pwc.svg?v=2) ![Arcos Dorados](https://website-statics.invgate.com/images/logos/customers/arcos-dorados.svg?v=2) ![Motorola](https://website-statics.invgate.com/images/logos/customers/motorola.svg?v=2) ![Peoples Bank](https://website-statics.invgate.com/images/logos/customers/peoples-bank.svg?v=2) ![United States Army](https://website-statics.invgate.com/images/logos/customers/us-army.svg?v=2) ![Collins Aerospace](https://website-statics.invgate.com/images/logos/customers/collins-aerospace.svg?v=2) ![AES](https://website-statics.invgate.com/images/logos/customers/aes.svg?v=2) ![Allianz](https://website-statics.invgate.com/images/logos/customers/allianz.svg?v=2) ![Alaskan Copper](https://website-statics.invgate.com/images/logos/customers/alaskan-copper.svg?v=2) [Read case studies](/case-studies) ## What life looks like after Jira Teams leave Jira over changes that wait, bills that grow, and a tool built for developers. Here’s how InvGate answers. WorkflowsCatalogDashboards ### Your admins make the changes Your admins configure workflows, catalog, and dashboards themselves, with no code. **One per-agent price**No hidden fees SSO AI Hub Unlimited end users and approvers ### Everything in the price One per-agent price covers SSO, AI Hub and unlimited end users and approvers. **IT**HR**Finance**Facilities ### One catalog beyond IT IT, HR, Finance, and Facilities share one service catalog, with pre-built ESM templates to start from. Summarized by AI****** ### AI Hub, included AI Hub comes with every plan at the published price, and your data is never used to train AI. CloudOn-premisesHybrid ### Your deployment, your choice Run it in the cloud, on-premises or hybrid, with the same features everywhere. InvGate Asset Management ### Every asset in one inventory, with no add-ons Jira teams tell us ITAM ends up in a Marketplace app or a second tool next to JSM Assets. InvGate Asset Management keeps discovery, inventory, and lifecycle in one place, connected to your service desk. * Agent + 12+ agentless protocols * 30+ native integrations * Contracts, stock, and depreciation 3,410devices found **LaptopAgent**ServerAgentless**PrinterSNMP**Cloud VMIntegration ![People walking across a plaza, seen from above](https://website-statics.invgate.com/images/switch/people-switching-v1.png) ## Join the teams that already made the SWITCH Customer success How TroGroup replaced ServiceNow with InvGate and cut its critical incidents backlog by 90%. [Read the case study](https://blog.invgate.com/invgate-trogroup-case-study) **100%**Self-service portal adoption Watch video > “InvGate grew far beyond IT. Construction, HR, and other departments rely on it every day.” > > Oliver Haag, Head of IT Infrastructure, TroGroup “We’d been trying to push self-service for a long time, but before people just didn’t use the portal, they’d rather send an email. InvGate drastically changed that. The interface is cleaner and easier, not just for IT but for our users too. Now, users go straight to the portal instead of emailing us.” Allshores**Sjoniece Wolffe**IT Service Delivery Manager, Allshores · Replaced ServiceNow and Ivanti **4.9** Gartner Peer Insights rating\ IT Service Management Platforms ![2025 Customers’ Choice](https://website-statics.invgate.com/images/switch/badges/gartner-customers-choice-2025.png) Rating out of 5InvGate****4.9**Jira Service Management****4.4** [Compare InvGate and Jira Service Management on Gartner Peer Insights](https://www.gartner.com/reviews/market/it-service-management-platforms/compare/product/invgate-service-management-vs-jira-service-management) ## How SWITCH works Four steps, one specialist, and never two subscriptions at once. 01 Eligibility **24 h**to confirm eligibility and your first billing date. ### Share your existing contract details Vendor, end date, and months left. We confirm eligibility and your first billing date. 02 ** 0481216 Average full migration: 12 to 16 weeks ### Define a project timeline Pick a go-live date that fits your team. The old contract keeps running in the background. 03 Implementation **Up to 50%**of your annual subscription in implementation, covered. ### Migrate with an InvGate specialist Tickets, workflows, catalog, and knowledge move over with a dedicated specialist, hours on us. 04 Current contract InvGate **Live on InvGate**First invoice ### Enjoy your new AI-forward ITSM solution Your team works on InvGate at $0 until the old contract ends. Then your first invoice arrives. ## Ready to leave Jira Service Management behind? Apply in two minutes. We reply within 24 hours with an estimated timeline and quote. [Apply for SWITCH](/switch/apply?vendor=jira-service-management) Not on Jira Service Management? Pick your current vendor * [ServiceNow](/switch/from-servicenow) * [Freshservice](/switch/from-freshservice) * [HaloITSM](/switch/from-haloitsm) * [Zendesk](/switch/from-zendesk) * [IFS assyst](/switch/from-ifs-assyst) * [SymphonyAI](/switch/from-symphonyai) * [TOPdesk](/switch/from-topdesk) * [SysAid](/switch/from-sysaid) * [EasyVista](/switch/from-easyvista) * [ManageEngine](/switch/from-manageengine) * [Ivanti](/switch/from-ivanti) * [TeamDynamix](/switch/from-teamdynamix) * [Cherwell](/switch/from-cherwell) * [SolarWinds](/switch/from-solarwinds) * [BMC Helix](/switch/from-bmc-helix) * [Other](/switch/apply?vendor=other) Jira Service Management comparisons draw on Atlassian documentation and pricing pages, public user reviews, and press reports as of October 2026. Atlassian and Jira are trademarks of Atlassian Pty Ltd; InvGate is not affiliated with or endorsed by Atlassian.