---
title: "Switch from HaloITSM to InvGate | InvGate"
source: "https://invgate.com/switch/from-haloitsm"
---

# Stuck With It?<!-- --> HaloDo you actually like your ITSM vendor, or is it just Stockholm syndrome?The Contract’s Handled

Leave HaloITSM behind with zero money down and no stressful migration deadlines.

[See how the program works](#how)[Apply for SWITCH](/switch/apply?vendor=haloitsm)

Scroll to break free

### Global leaders trust InvGate

[Read case studies](/case-studies)

![KPMG](https://website-statics.invgate.com/images/logos/customers/kpmg.svg?v=2)

![NASA](https://website-statics.invgate.com/images/logos/customers/nasa.svg?v=2)

![Price Waterhouse Coopers](https://website-statics.invgate.com/images/logos/customers/pwc.svg?v=2)

![Arcos Dorados](https://website-statics.invgate.com/images/logos/customers/arcos-dorados.svg?v=2)

![Motorola](https://website-statics.invgate.com/images/logos/customers/motorola.svg?v=2)

![Peoples Bank](https://website-statics.invgate.com/images/logos/customers/peoples-bank.svg?v=2)

![United States Army](https://website-statics.invgate.com/images/logos/customers/us-army.svg?v=2)

![Collins Aerospace](https://website-statics.invgate.com/images/logos/customers/collins-aerospace.svg?v=2)

![AES](https://website-statics.invgate.com/images/logos/customers/aes.svg?v=2)

![Allianz](https://website-statics.invgate.com/images/logos/customers/allianz.svg?v=2)

![Alaskan Copper](https://website-statics.invgate.com/images/logos/customers/alaskan-copper.svg?v=2)

[Read case studies](/case-studies)

## What life looks like after Halo

Teams leave Halo over reports in SQL, settings they hunt for, and support that costs extra. Here’s how InvGate answers.

94%SLA met this month

### Reports anyone can build

Analytics and dashboards are built in, with custom fields and MCP included and no SQL required.

WorkflowsCatalogDashboards

### Your admins make the changes

Your admins configure workflows, catalog, and dashboards themselves, with no code or service hours.

**Your Customer Success Manager**Included in every SWITCH plan

Quarterly business reviews included

### A success manager on every plan

Every SWITCH plan includes a Customer Success Manager and quarterly reviews, plus a first human response in under 15 minutes on average.

Service ManagementAsset Management

### Service and assets, one vendor

Service and Asset Management are built under the same roof, by one vendor.

InvGate Asset Management

### Every asset in one inventory, discovery included

With Halo, discovery comes from integrations like Lansweeper and service mapping from Virima. InvGate Asset Management keeps discovery, inventory, and lifecycle in one product, connected to your service desk.

* Agent + 12+ agentless protocols
* 30+ native integrations
* Contracts, stock, and depreciation

3,410devices found

**LaptopAgent**ServerAgentless**PrinterSNMP**Cloud VMIntegration

![People walking across a plaza, seen from above](https://website-statics.invgate.com/images/switch/people-switching-v1.png)

## Join the teams that already made the SWITCH

Customer success

How TroGroup replaced ServiceNow with InvGate and cut its critical incidents backlog by 90%.

[Read the case study](https://blog.invgate.com/invgate-trogroup-case-study)

**100%**&#x53;elf-service portal adoption

Watch video

> “InvGate grew far beyond IT. Construction, HR, and other departments rely on it every day.”
>
> Oliver Haag, Head of IT Infrastructure, TroGroup

**4.9**

Gartner Peer Insights rating\
IT Service Management Platforms

![2025 Customers’ Choice](https://website-statics.invgate.com/images/switch/badges/gartner-customers-choice-2025.png)

Rating out of 5InvGate****4.9**HaloITSM****4.6**

[Compare InvGate and HaloITSM on Gartner Peer Insights](https://www.gartner.com/reviews/market/it-service-management-platforms/compare/product/invgate-service-management-vs-haloitsm)

## How SWITCH works

Four steps, one specialist, and never two subscriptions at once.

01

Eligibility

**24 h**to confirm eligibility and your first billing date.

### Share your existing contract details

Vendor, end date, and months left. We confirm eligibility and your first billing date.

02

**

0481216

Average full migration: 12 to 16 weeks

### Define a project timeline

Pick a go-live date that fits your team. The old contract keeps running in the background.

03

Implementation

**Up to 50%**&#x6F;f your annual subscription in implementation, covered.

### Migrate with an InvGate specialist

Tickets, workflows, catalog, and knowledge move over with a dedicated specialist, hours on us.

04

Current contract

InvGate

**Live on InvGate**First invoice

### Enjoy your new AI-forward ITSM solution

Your team works on InvGate at $0 until the old contract ends. Then your first invoice arrives.

## Ready to leave HaloITSM behind?

Apply in two minutes. We reply within 24 hours with an estimated timeline and quote.

[Apply for SWITCH](/switch/apply?vendor=haloitsm)

Not on HaloITSM? Pick your current vendor

* [ServiceNow](/switch/from-servicenow)
* [Jira Service Management](/switch/from-jira-service-management)
* [Freshservice](/switch/from-freshservice)
* [Zendesk](/switch/from-zendesk)
* [IFS assyst](/switch/from-ifs-assyst)
* [SymphonyAI](/switch/from-symphonyai)
* [TOPdesk](/switch/from-topdesk)
* [SysAid](/switch/from-sysaid)
* [EasyVista](/switch/from-easyvista)
* [ManageEngine](/switch/from-manageengine)
* [Ivanti](/switch/from-ivanti)
* [TeamDynamix](/switch/from-teamdynamix)
* [Cherwell](/switch/from-cherwell)
* [SolarWinds](/switch/from-solarwinds)
* [BMC Helix](/switch/from-bmc-helix)
* [Other](/switch/apply?vendor=other)

Halo comparisons draw on Halo documentation and pricing pages, partner announcements, and public user reviews as of October 2026. InvGate is not affiliated with or endorsed by Halo Service Solutions; HaloITSM is a trademark of its owner.
